We just love Ryanair’s ability to make a news story out of just about everything and anything; it must irritate the proverbial out of British Airways. Their latest PR stunt is to write to the Association of British Insurers to urge them to introduce risk assessed consumer travel insurance policies based on airline performance. As their spokesman points out. “The statistics prove that airlines are far from equal, yet insurers do not differentiate. Not only does Ryanair offer the lowest fares. It also delivers the most punctual flights, the fewest delays and the lowest number of cancellations".
This week travel insurance companies confirmed that the number of claims made for bag losses in the first half of 2007 rose dramatically yet the number of bags lost by Ryanair declined from 0.5 per 1,000 last year to 0.4 this year. Meanwhile the situation at British Airways has gone from bad to badder, from 21 bags per 1,000 last year to 28 per 1,000 this year.